Refund policy
Thank you for shopping at Matilda's Bazaar!
We do not offer refunds
Eligibility for and changes
- Your item must be unused and in the same condition that you received it.
- The item must be in its original packaging.
- To complete your return, we require a receipt or proof of purchase.
- Only regularly priced items can be exchanged
Changes (if applicable)
We only replace items if they are defective or damaged from the factory , with the exception of hoops, earrings, and ear cuffs . If you need to exchange it for the same item, please email us at elbazardematilda.est2014@gmail.com and we will send you the shipping information.
Shipment
- You will be responsible for paying your own shipping costs to return your item.
- Shipping costs are non-refundable.
- Depending on where you live, the time it takes for your exchanged product to reach you may vary.
- Please note that we cannot guarantee that we will receive your returned item.